Are decent open rates a reality?
How are your open rates? Are they standard for your industry, above average or non-existent? If they are decent open rates, at the very least you probably want to maintain that level and aim for higher percentages. But open rates are just another statistic, gathered from reports, that may or may not be interpreted correctly by you as a small business owner, or the marketing department in the company you work for. Email open rates can be inaccurate. They may not reflect the correct measurement of emails read, or just opened, based on, for example your Subject Line or From Address. In fact there are different flavors of email open rates, which may lend to incorrect conclusions. For example our software ListManager detects opens and HTML capability by inserting a 1×1 invisible gif in the HTML portion of the email message. When a recipient opens the message, ListManager can register that they did so and that they have HTML capability. If a user can only read tex